Several travel booking platforms in Cambodia offer convenient booking options for buses, ferries, and other transportation. In this article we compare the four most popular: redbus.com.kh, 12go.com, bookmebus.com, and camboticket.com.
Redbus.com.kh
TrustPilot Rating : 1.2 / 5
Established: Redbus is a global brand established in India in 2006 and recently expanded to Cambodia and Vietnam
Features: Redbus offers a user-friendly interface with a wide range of bus operators, allowing users to book tickets across Cambodia and Vietnam. The platform is known for its straightforward booking process and global reputation.
Benefits: Redbus provides multiple payment options and occasionally offers discounts on fares. However, it primarily focuses on bus transportation, with limited options for other types of travel within Cambodia.
12go.com
TrustPilot Rating : 2.6 / 5
Established: 12Go began in Southeast Asia in 2012 and has been operational in Cambodia for a few years.
Features: 12Go offers a multi-modal booking platform that includes buses, trains, ferries, and flights. The site caters to travelers across Asia, making it a good option for those planning cross-border flights.
Benefits: The platform’s strength lies in its broad range of transportation options including flights and its ability to book complex travel routes across Asia However, reviews mention that the interface can be overwhelming.
Camboticket.com
TrustPilot Rating : 4.4 / 5
Established: Camboticket has been a key player in Cambodia’s travel booking industry since its inception in 2015
Features: Camboticket is a comprehensive platform offering bookings for buses, ferries, and taxis, across Cambodia with a strong emphasis on providing a seamless user experience and strong customer support. It includes a wide range of operators and overland routes, and includes travel to and from destinations in Thailand, Vietnam and Laos, making it ideal for both domestic and international travelers.
Benefits: Camboticket stands out for its reliability, extensive network, user-friendly interface and focus on customer support, and in fact it has the best customer review score on our shortlist. The platform offers free travel modifications, 7 day live customer support, and multiple payment methods, including international credit cards and local e-wallets. With a focus on customer satisfaction and a deep understanding of the Cambodian travel landscape, reviewers often mention the “Excellent” Customer Support and feeling secure knowing they can easily reach a human agent if required.
Bookmebus.com
TrustPilot Rating : 3.7 / 5
Established: BookMeBus was founded in 2013 to serve local and international travelers
Features: BookMeBus offers a selection of bus services, along with ferry options. The platform is tailored specifically to the Cambodian market, with an emphasis on local operators.
Benefits: The site supports multiple languages, including Khmer and English. BookMeBus is well-regarded for its focus on local transport services, although it lacks the same breadth of travel options as some competitors.
Summary
When comparing redbus.com.kh, 12go.com, bookmebus.com, and camboticket.com, each platform has its strengths. For complex cross regional travel 12go stands out, or for domestic travel bookmebus is a reliable choice. However, Camboticket emerges as the most comprehensive and user-friendly option, with the best customer score, a wide range of travel services, excellent customer support, and a platform tailored to both local and international travelers. For those looking to navigate Cambodia safely and securely, Camboticket offers the most reliable and robust experience.